The Build Vault
Taking the risk out of your project
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Independent · Secure · Flexible

Secure Payment Holding
For Your Building Project

We hold your money safely. Choose: full payment upfront, initial deposit only, or custom staged/milestone payments — all agreed and approved by both sides.
Our charge is a percentage of the overall quote.

Secure Your Payments Now See How It Works

Simple, Independent, Fully Flexible

You agree the work, price, AND payment plan between yourselves — we only manage the safe holding and release, exactly as you have agreed.

We do NOT connect customers and tradespeople — you find and agree directly.

1

Agree Everything Directly

Customer & tradesperson agree work, price, timeline, and exact payment schedule — full amount, deposit, or stages. We do not introduce you.

2

Set Your Payment Plan

Tell us what you agreed: pay whole job now, initial deposit only, or regular staged releases. We set it up exactly as requested & approved by both.

3

Release As Agreed

Money held safe. Released automatically or on approval: full at end, part at each stage, or balance after completion — only when you both agree.

Payment Schedules — Fully Agreed By You

We adapt to whatever works for you — all options approved and signed off by both customer and tradesperson.

✅ Full Amount Upfront

Customer pays total project value into The Build Vault at start.

  • — Funds secured immediately
  • — Released 100% only on full completion & approval
  • — Best for smaller jobs or clear fixed-price work

🔒 Initial Deposit Only

Customer pays agreed deposit (e.g. 20–30%) only — balance paid later or on completion.

  • — Lowers upfront risk for customer
  • — Tradesperson has guaranteed deposit secured
  • — Balance agreed when or how to be added/released

📅 Staged / Milestone Payments

Split into any number of payments: regular dates or work stages (e.g. start, halfway, completion).

  • — Fully custom: you set amounts & triggers
  • — Released step-by-step as work progresses
  • — Perfect for extensions, renovations, long projects

💡 All plans are set only when BOTH sides confirm

We never change or decide your schedule — we simply run exactly what you have agreed together.

For Customers

✅ Your Total Control & Protection

  • Choose how you pay: full amount, deposit only, or flexible stages — you agree the plan together
  • Money never released unless work matches what you agreed — no early payments, no pressure
  • Pay only for what's done: stage payments mean you only release funds when progress is visible
  • If work not done, incomplete or poor quality — your money stays safe with us
  • Independent third party — no bias, just clear execution of your agreement

For Tradespeople

🔒 Guaranteed Cashflow, Your Schedule

  • Payment security: Whatever schedule you agree — full, deposit, or stages — the funds are secured with us before work starts
  • No chasing, no late payments, no "can we pay later?" — everything is fixed and safe
  • Agree regular releases to match your costs & cashflow needs
  • Get paid instantly on approval — we follow exactly what you both signed up for
  • Build trust: clients are far happier to agree work when they know payments are protected too

Our Fee Structure

Charge based on total project value

We take a percentage of the overall quote

Same percentage applies no matter which payment schedule you choose — full amount, deposit only, or staged payments

  • — No setup fees or hidden costs
  • — No extra charges for multiple stages or releases
  • — Fee agreed upfront and deducted only when funds are released
  • — Can be paid by customer, tradesperson, or split between you — your choice

Frequently Asked Questions

Do you find customers or tradespeople for me? ▾

No. You find each other and agree all work, price, AND payment plan directly. Our only role is to hold money and release exactly as you have both agreed.

Can we choose any payment schedule? ▾

Yes — fully flexible. Whole job upfront, initial deposit only, weekly/monthly payments, or release at specific work milestones. Every detail must be requested and agreed by BOTH parties — we just follow your plan.

How is your fee calculated? ▾

Our charge is simply a percentage of the overall quote / total project value. There are no extra costs for how you choose to split your payments.

How is money kept safe? ▾

All funds in dedicated, ring‑fenced client account — completely separate from our operating money. Never used for anything else.

What if we disagree later? ▾

We act fairly, only using what you agreed at the start. Independent, neutral, no bias.

Ready to Secure Your Payments — Your Way?

Agree your work, agree your payment plan — we hold the money safe and release exactly when you say.

Start Your Secure Project

Get In Touch

Contact Details

  • info@thebuildvault.co.uk
  • 01234 567 890
  • Norwich, Norfolk, United Kingdom

Business Hours

Monday – Friday: 8:00am – 6:00pm
Saturday: 9:00am – 2:00pm